As the general manager of the old Royal Yacht for the last 18 years Alcino is the longest serving member of staff and knows the business like the back of his hand.
Originally from Madeira, Alcino has been living in Jersey for 33 years. He is married to Vanda and they have 3 children. When not busy running The Royal Yacht Alcino enjoys water sports and loves to go out jet-skiing or scuba diving.
Deputy General Manager
Originally from Ireland, Michelle has gained certificates in Hotel & Catering Supervision and Business Studies. Michelle began working at The Royal Yacht in 1997 and her experience has been essential in ensuring a smooth transition from the old business to the new development.
Working her way up from Head Receptionist to Assistant Manager to Front of House Manager, Michelle is now Deputy General Manager, assisting the General Manager with the day to day running of the hotel.
Sirocco Head Chef
Passionate about food, Steve prides himself on the quality and innovation of dishes served in Sirocco.
Using local ingredients combined with those from afar, his creations are vibrant and delicious, pleasing even the most discerning palate.
Christine lived in Jersey for many years before moving to Canada, working in Toronto and Vancouver. With over 20 years experience in hospitality and the corporate world, she has recently returned to the island.
“I’m so happy to be back in Jersey and to bring my invaluable experience with me to share at The Royal Yacht”. Christine is passionate about customer service and is fully committed to integrate her high standards into all aspects of her role as Sales Manager.
Wedding and Special Events Senior Co-ordinator
Working at The Royal Yacht since January 2008, Judith has taken to the role of Wedding and Special Events Senior Co-ordinator with a very hands on approach. Her commitment to the guests is rivalled only by her passion for the job and the island.
Judith has a broad range of experience in the hospitality industry which has given her expertise in a variety of sectors. From business meetings to golfing tournaments, and corporate events to private weddings on both small and large scales, she has the knowledge and organisation to make every event a memorable occasion.
Caroline came to Jersey in 2007, bringing with her a wealth of experience. Her ambitions were to join the spa and give first class treatments and have a quiet life. However in May 2011 she was promoted to Spa manager and life is no longer quiet. Caroline says “Spa Sirène is truly gorgeous. The ambience and tranquility that has been created by the amazing design, use of colored lighting and first class facilities, give you an immediate sense of relaxation and you feel totally cocooned and blissfully unaware of time”.
Wanting to continue the good reputation which Spa Sirène has achieved, both on and off Island, Caroline insists on only the highest standards of customer service and treatments, “I am exceptionally lucky to have an excellent team of staff who are all highly professional, conscientious and take great pride at working at Spa Sirène.”
Whilst originally from London, Steve has considered Jersey his home since moving here in 1969. Beginning his career in the building industry in 1979, Steve has a wealth of experience, including working for ten years as Maintenance Manager and Health & Safety Officer for Deutsche Bank’s portfolio companies.
In January 2008 Steve began work for The Royal Yacht and Lodestar Group where he manages all facilities and maintenance responsibilities, whilst also acting as the Hotel Health & Safety Officer. Steve’s success in his role is (literally) visible throughout the Hotel in the preservation and enhancement of the high standards and finish of the building both internally and externally by himself and his team.
Front of House Manager
Sandra has been a member of The Royal Yacht team since the revamped hotel opened its doors in July 2007 and is instrumental in ensuring the day to day running of the front of house, ensuring outstanding customer service is delivered and customer’s expectations are exceeded.
One of Sandra’s key roles is to maintain the friendly and efficient service culture in which The Royal Yacht has become so highly regarded.
Head of Restaurants
Claudio has held senior positions at the hotel for eight years, having joined prior to The Royal Yacht’s significant expansion and renovation in 2007. In 2014, Claudio oversaw and played an essential role in the re-launch of restaurants Zephyr and Sirocco in addition to the launch of the intimate and sophisticated Wine Cellar. His role is a varied one which includes maintaining the success of popular alfresco brasserie Zephyr and the stylish, gourmet Sirocco, as well as developing innovative new products like the exclusive wine club.
In 2015, Claudio successfully completed an MBA in International Hospitality Management through the IMI University Centre in Lucerne, Switzerland.
Entertainment Manager and Resident DJ
Craig has been DJing for well over 20 years and first started DJing in the early 90’s whilst travelling to Asia and landing residencies at some of the best Clubs and Parties in the Southern Thai Islands of Koh Samui and Koh Phangan.
Alongside Thai Legend DJ “A”, Craig was one of the first UK DJs to regularly play at the infamous Santa Fe in Koh Samui with a twice-weekly residency. In addition to this he would also play the monthly Full Moon Parties at Paradise Resort & The Back Yard with the likes of Lee Burridge, Back Yard Dave and DJ Christian from Hong Kong.
Since returning to the UK Craig has not only continued with a successful DJ career holding down, to date, a six year weekly residency at a 1,000 capacity nightclub The Drift and has also gone on to set up numerous parties under his promotions company “Firethorn Productions”.